Frequently Asked Questions:
Where does this store ship from?
Pacifica, California
United States
What is Successories' return and exchange policy?
We do not accept returns if you change your mind. We will accept returns if the item is not fit for purpose or is not as described in its listing.
We endeavor to pack all orders safely and securely, but are not responsible for loss or damage once a package has been accepted by UPS.
All that being said, we want you to be happy with your purchase, so if you have a concern with your order please contact us and we'll see what we can do.
Do you accept orders from outside of the United States?
We sure do! But we're still working out the logistics of posting overseas, so please contact us first and we can organize a postage quote for you.
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
Where else can I find you?
You can find us online at http://successories.weebly.com/
On Facebook at https://www.facebook.com/pages/Successories-in-the-Button-Box/122699654470742
On Twitter at https://twitter.com/inthebuttonbox
On Instagram: https://www.instagram.com/successories_inthebuttonbox/ OR with the username: Successories_InTheButtonBox
On Museums, Galleries and shops:
Walt Disney Family Museum
De Young Museum
Toledo Art Museum
San Jose Quilt Museum
Mose Cose
Pence Gallery
Collage Gallery
Wyland Gallery
Circular Gallery
Vines Gallery
Viracucci
Weston Wear Store
Out of Hand
Goorin Hat Company
How do I pay for my order? Is it secure?
We use PayPal, one of the most trusted online payment solutions on the web, it has payment fraud protection. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.
What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly through the Headquarters page.
Pacifica, California
United States
What is Successories' return and exchange policy?
We do not accept returns if you change your mind. We will accept returns if the item is not fit for purpose or is not as described in its listing.
We endeavor to pack all orders safely and securely, but are not responsible for loss or damage once a package has been accepted by UPS.
All that being said, we want you to be happy with your purchase, so if you have a concern with your order please contact us and we'll see what we can do.
Do you accept orders from outside of the United States?
We sure do! But we're still working out the logistics of posting overseas, so please contact us first and we can organize a postage quote for you.
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
Where else can I find you?
You can find us online at http://successories.weebly.com/
On Facebook at https://www.facebook.com/pages/Successories-in-the-Button-Box/122699654470742
On Twitter at https://twitter.com/inthebuttonbox
On Instagram: https://www.instagram.com/successories_inthebuttonbox/ OR with the username: Successories_InTheButtonBox
On Museums, Galleries and shops:
Walt Disney Family Museum
De Young Museum
Toledo Art Museum
San Jose Quilt Museum
Mose Cose
Pence Gallery
Collage Gallery
Wyland Gallery
Circular Gallery
Vines Gallery
Viracucci
Weston Wear Store
Out of Hand
Goorin Hat Company
How do I pay for my order? Is it secure?
We use PayPal, one of the most trusted online payment solutions on the web, it has payment fraud protection. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.
What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly through the Headquarters page.